This Privacy Policy describes how SAUVIKA EDU AND FINANCE, a sole proprietorship firm operated by Mr./Ms. Om Prakash Tarun, having its principal place of business at 70 feet road Patna 800002 (“we”, “us”, or “our”), collects, processes, stores, and protects personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
By accessing or using our website, application, or services (collectively, the “Services”), you agree to the terms of this Privacy Policy.
1. DEFINITIONS
- “Personal Data” means any data about an individual who is identifiable.
- “Processing” includes collection, storage, use, sharing, or deletion of data.
- “Data Principal” means the individual to whom the personal data relates.
- “Data Fiduciary” means SAUVIKA SERVICES, which determines the purpose and means of processing personal data.
2. PERSONAL DATA WE COLLECT
We may collect the following categories of Personal Data:
2.1 Identity Data
Name, date of birth, gender, photograph.
2.2 Contact Data
Email address, mobile number, and address.
2.3 Identity Verification Data
PAN Card, Aadhaar Card, or other government-issued identification.
2.4 Financial Data
Bank account details and related payment information.
2.5 Technical Data
IP address, device information, browser type, operating system, and usage logs.
2.6 Usage Data
Information about how you use our Services.
2.7 Location Data
Approximate geographic location (if enabled).
3. PURPOSE OF PROCESSING
We process Personal Data for:
- Providing and managing Services
- User registration and account management
- Processing transactions
- Customer support
- Improving Services
- Marketing communications (with consent)
- Compliance with legal obligations
4. LAWFUL BASIS FOR PROCESSING
We process Personal Data based on:
- Consent of the Data Principal
- Performance of a contract
- Compliance with legal obligations
- Legitimate uses permitted under applicable law
5. CONSENT
By using our Services, you provide consent for the collection and processing of your Personal Data for the specified purposes.
You have the right to withdraw consent at any time by contacting us. Withdrawal of consent shall not affect prior lawful processing.
6. DATA SHARING
We may share Personal Data with:
- Service providers and vendors
- Payment gateways
- Legal authorities, where required by law
- Business partners (only as necessary)
We do not sell Personal Data.
7. DATA RETENTION
We retain Personal Data only for as long as necessary for the purposes stated in this Policy or as required by law.
8. DATA SECURITY
We implement reasonable security safeguards as required under applicable law to protect Personal Data against unauthorized access, disclosure, alteration, or destruction.
9. RIGHTS OF DATA PRINCIPAL
Under applicable Indian laws, you have the right to:
- Access your Personal Data
- Request correction or updating
- Request erasure of Personal Data
- Withdraw consent
- Nominate another person to exercise rights (as applicable)
- Grievance redressal
10. GRIEVANCE REDRESSAL
In accordance with applicable law, users may contact the Grievance Officer for any concerns:
Grievance Officer Name: Gyan Prakash Singh
Email: care@sauvikaservices.com
Address:70 feet road Patna 800002
We will address grievances within a reasonable time as required by law.
11. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to improve user experience and analyze usage. Users may control cookie settings through their browser.
12. CHILDREN’S DATA
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
13. THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their privacy practices.
14. CROSS-BORDER DATA TRANSFER
Personal Data may be stored or processed outside India in accordance with applicable law and subject to adequate safeguards.
15. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.
16. GOVERNING LAW
This Privacy Policy shall be governed by the laws of India.
17. CONTACT DETAILS
For any questions or requests regarding this Privacy Policy:
Email:support@sauvikaservices.com
Address: 70feet road patna 800002